How To – Access (Functional ID)
Add FID access to user
1. Go to: https://admin.microsoft.com and Login as Admin
2. Go to Teams & groups → Shared mailboxes
3. Select the functional mailbox (e.g. [email protected])
4. Click Edit under Members
5. Click + Add members
6. Choose the user(s)
7. Select the username and click add
✔ Done — user will get access (may take a few minutes)