How To – Mimecast
Manage held messages
2. Click on Administration Console
3. On left side select “Message Center”
4. On Message Center menu select “Held Messages”
5. On Held Messages click “Held Queue” tab
6. Type the email address of the sender via “From” box or recipient via “To” box, you also add subject of the email for detailed search. then click search button
7. Select all emails that are being Held, then click Release button.
8. To check the status of the email, go to Message Center > Message Tracking